CANCELLATION POLICY

Cancellation Policy for Events and Sessions

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We understand that life happens, and sometimes plans need to shift. To ensure fairness and clarity, we have established the following cancellation policy for our events and private sessions:

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Sound Healing Sessions & Small Events

• Cancellations made 72 hours or more before the scheduled session/event start time are eligible for a full refund of the ticket price less any non-refundable payment processing fees, or rescheduling at no additional cost. These fees are retained by the payment processor and cannot be recovered by us.

• Cancellations made less than 72 hours before the event start time are non-refundable; you may instead gift or transfer your spot to a friend.​

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Retreats & Multi-Day Events

• A non-refundable deposit is required to secure your spot. This deposit covers planning and preparation and will not be refunded in the event of a cancellation.

• Additional cancellation policies may vary depending on the retreat venue, accommodations, and other logistics. Specific refund and credit details will be provided at the time of booking.

• If Soulful Fox cancels a retreat or event, you will be given the option to reschedule or receive a refund (excluding non-refundable deposits).

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Credits for Future Events

Credits for future events may be considered on a case-by-case basis at our discretion. If you’d like to request a credit, please email us at melanie@soulfulfox.com.

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Please note: Refunds and credits are not guaranteed for last-minute cancellations, as event planning and preparation are finalized well in advance.

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Thank you for understanding and honoring these policies, allowing us to continue creating meaningful and impactful experiences for all!